What is a Salesforce Marketing Cloud implementation?
Salesforce Marketing Cloud helps brands build and manage personalized customer journeys across email, mobile, social, advertising, and the Web. In today’s connected world, every customer interaction matters. Marketing Cloud helps you make the most of every touchpoint.
Personalized email marketing at scale
Build and manage any kind of email campaign. Use CRM and other data for personalization that drives engagement. Automate your marketing to scale your capabilities and reach customers with relevant messaging throughout the entire lifecycle.
Engaging mobile messaging
Use SMS, MMS, push notifications, and group messaging to reach customers regardless of location. Go cross-channel and extend your digital marketing strategy by adding mobile to your email and social campaigns.
Exceptional social experiences
Connect social to marketing, sales, and service. Listen, engage, publish, and analyze data from over a billion sources, and automate social workflow. Hear what customers are saying about your brand, your competitors, and your products, and drive the social conversation.
Ads that win
Manage and optimize your ad campaigns to securely and powerfully reach your customers like never before. Activate your CRM data for targeting. Find new prospects with lookalikes, and re-engage users within the customer journey across all digital advertising.
Personalized, predictive Web recommendations
Track visitor behavior and preferences in real time, then turn insights to action through personalized, dynamic Web pages and content for each visitor to increase conversions, click-through rates, and order values.
Create 1-to-1 customer journeys across email, mobile, social, ads and the Web. Connect experiences across marketing, sales, service, and every customer touchpoint.